What's the role?
The Repair Technician's role is to passionately create enthusiastic customers and build a better future by assessing and repairing tools according to Hilti standards and guidelines, ensuring the best levels of repair quality, cost and efficiency.
We are looking for both permanent and temporary workers to our Tool Service Centre.
Who is Hilti?
Unless you work in construction, you probably haven't heard of us. We're a hidden gem.
We provide leading-edge tools, technologies, software and services for the professional construction sector. Our customers are loyal and enthusiastic about us. So are our people.
We regularly win Great Place to Work awards globally and are very proud to have been placed on the Times Top 100 Best Companies to Work For list in the UK by our employees for the past 10 years.
Hilti offers the best of both worlds – friendly teams locally and roles across the UK combined with the opportunities only a company of 30,000 people spread across 120 countries can bring.
What does the role involve?
As the Repair Technician you will:
Carry out all repairs and services referring to valid guidelines, thus fulfilling the request of customer regarding quality, quantity, repair cycle time and costs.
Make judgments on machines and tools based from the guarantee guidelines.
Provide cost effective quotes for the customer on chargeable tools.
Assess quality problems and put to records, as reference for further improvement.
Provide innovative ideas for continual business improvement - addressing cost, productivity, quality, hygiene and safety, people, and environment.
Take responsibilities and ownership of the work benches and hand tools
Ensure good housekeeping in workshop.
Ensure that spare parts are organized, replenished and managed in repair groups.
Performance of quality and electrical safety tests (where applicable) on each tool according to Hilti guidelines.
Ensure safety procedures are followed at all times
What do we offer?
Show us what you’re made of and we’ll offer you opportunities to move around the business – to work abroad, experience different job functions and tackle different markets. It’s a great way to find the right match for your ambitions and achieve the exciting career you’re after.
Why should you apply?
We have an excellent mix of people and some of our best employees joined us with no experience from construction industry. Success at Hilti is down to teamwork and ability, no matter what your background.
What you need is:
- Have a solid understanding of the technical / functional area
- Be skilled in applying technical knowledge in a way easily understood (internal and external)
- Be committed to continuous learning, e.g. keeps abreast of product developments and new applications
- Positive attitude towards teamwork and continuous improvement
- Passion for customer satisfaction (internal and external)
Click through the 'Apply Now' button where you will be asked to upload your CV and answer a couple of short questions – the whole process should take around 90 seconds. If we like what we see, you'll be invited to complete a short video or telephone interview.
If you need any support with your application please contact firstname.lastname@example.org.