Key Account Manager

North of England
Reference No: WD-0007753

What's the role?

As a Key Account Manager, you’ll be out visiting our customers, wherever they’re busy working, to find out how we can help them. You'll find yourself working and driving business opportunities with our key building envelope, curtain wall and façade clients - so no day will be the same!

This role will require the individual to travel around the North of England covering Manchester to Scotland.

Who is Hilti?

Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating solutions that build a better future. Where there is pride and a sense of belonging across our 120 locations, carrying right into our lives and homes. Where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers.

What does the role involve?

The role of Key Account Manager for our Building Envelope team is a vital one, driving the success of some of our largest customers.

Key responsibilities will be:
Devise, coordinate and deliver detailed strategies to maximize the profitable potential of the assigned key accounts focusing on curtain wall and ventilated façade applications.
Develop a high level network within the architects, panel manufacturers, panel system specifiers, engineers, building owners and influencers.
Qualified candidates will investigate, evaluate and provide specification support to ensure we increase Hilti’s direct and indirect spend in the Building Envelope trade.
Responsibilities include close collaboration to relevant stakeholders inside the business to ensure projects meet the performance criteria, schedule and budget expectations.
Maintain a high self-drive and commitment to achieve consistent results.

Hilti Great Britain is proud to be named a Great Place to Work in 2021!

What do we offer?

We really value our people and we've worked hard to develop a reward package that reflects this. Some of our benefits include:

Genuine career advancement (more than 80% of all leadership roles are filled internally)
Competitive salary and above-average performance bonus
6% employer pension contributions
Private Health Insurance and Employee Assistance Programme
33 days' holiday (inc. Bank Holidays) plus the ability to purchase 5 days more annually
Paid leave to work on charitable projects
Hilti Benefits Box, a reward platform offering a cycle to work scheme and shopping and lifestyle discounts/cashback
Company vehicle and fuel card

Why should you apply?

We have an excellent mix of people and some of our best account managers joined us with no experience. So, if you’ve never worked in sales or construction, that’s fine with us. Success at Hilti is down to teamwork and ability, no matter what your background.

What you need is:

  • Proven consultative selling track record with visible results
  • Strong technical background (ideally with qualifications in architecture or engineering)
  • Excellent negotiating skills in pricing, trading agreements, communication and presentation skills.
  • Experience in variety of façade systems with a solid understanding of building physics and thermal analysis
  • Can fully understand façade related drawings and diagrams (knowledge of AutoCAD being an advantage)
  • Clear demonstration of understanding or relationships with key players/customers within the segment

Click through the 'Apply Now' button where you will be asked to upload your CV and answer a couple of short questions – the whole process should take around 90 seconds.

If you meet the requirements of the role you'll be invited to complete a fun online assessment and a short pre-recorded video interview.

If you need any support with your application please contact

Once you're in the formal process, there are three stages – a first interview with a Regional Manager, a day-in-the-life 'field ride' to give you a real feel for the job and a final interview with a Sales Director. We'll also pay your expenses if you have to travel to meet us.

If we don't have a suitable role for you at the moment, we will keep you in our talent pool for the future so your recruitment process might take a bit longer but we'll be sure to stay in touch.

“How am I going to sell power tools? I’ve never drilled a hole in my life! That’s what I thought when I first joined Hilti, but it’s really not like that. It’s about nurturing your strengths and being rewarded for hard work.”

- James, Customer service representative (sales)

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Following substantial growth and investment in the past years, Hilti (Great Britain) Ltd. currently employs circa 1,000 employees, of which approximately 50% are in sales related positions.


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