Internal Sales Account Manager

Reference No: WD-0002313

What's the role?

We’re looking for a number of Internal Sales Account Managers to join our technical sales team, based from our Head Office in Manchester

Who is Hilti?

Unless you work in construction, you probably haven't heard of us. We're a hidden gem.

We provide leading-edge tools, technologies, software and services for the professional construction sector. Our customers are loyal and enthusiastic about us. So are our people.

We regularly win Great Place to Work awards globally and are very proud to have been placed on the Times Top 100 Best Companies to Work For list in the UK by our employees for the past 10 years.

Hilti offers the best of both worlds – friendly teams locally and roles across the UK combined with the opportunities only a company of 30,000 people spread across 120 countries can bring.

What does the role involve?

As an Internal Sales Account Manager, you will use consultative telephone selling techniques to support a range of our construction customers within a defined geographical territory, to find out how we can best meet their business needs.

You’ll be managing your own time, so you’ll need drive and motivation to keep striving for your targets. You will develop clear strategies to extend your customer-base by building relationships with active, dormant and prospective customers. You’ll also need a keen attention to detail to ensure that data quality on the customer platform is of the highest standard.

You’ll develop clearly formulated strategies, using your trade knowledge, to achieve sales targets and generate measurable contributions to your customers and our profitability. You’ll establish clear and consistent pricing within your territory and those passed over to other team members to ensure sustainable profitable growth and will follow up on all leads to turn them into business opportunities and generate leads when field or technical input is needed.

93% of our people say they’re proud to work for Hilti, thanks to the quality of our products and the way we look after our people.

What do we offer?

We really value our people and we've worked hard to develop a competitive reward package that reflects this. Some of the benefits we offer include:

*Genuine career advancement (more than 80% of all leadership roles are filled internally)
*Competitive salary and above-average performance bonus
*6% employer pension contributions
*Private Health Insurance and Employee Assistance Programme
*33 days' holiday (inc. Bank Holidays) plus the ability to purchase 5 days more annually
*Paid leave to work on charitable projects
*Hilti Benefits Box, a reward platform offering a cycle to work scheme and shopping and lifestyle discounts/cashback
*Flexible working arrangements after 6 months' service (e.g. work from home options, compressed hours)
*Subsidised on-site canteen and free fruit and salad
*Free parking and excellent public transport links

Our Head Office is currently based next to Old Trafford but in early 2021 we will move to state of the art new premises at Circle Square in Central Manchester. We will continue to offer free parking for employees and will be located a short walk from Oxford Rd train station and St Peter's Square tram stop.

Why should you apply?

We have an excellent mix of people. Success at Hilti is down to teamwork and ability, no matter what your background.

What you need is:

  • Proven selling experience with visible results
  • Experience managing and developing your own accounts
  • Excellent telephone manner and an ability to build rapport quickly over the telephone
  • Good communication skills, with the ability to relay information at all levels within the organisation
  • Self-driven, proactive attitude and highly motivated to achieve results
  • Ability to learn new ideas/products and implement quickly
  • Ability to work with other team members to grow the business
  • Support the increasing competency of our solutions via other sales teams
  • Ability to proactively drive the working relationship with internal and external team members

If you need any help with your application please contact

Please note: If successful the start date for this role will be January 2021.

“How am I going to sell power tools? I’ve never drilled a hole in my life! That’s what I thought when I first joined Hilti, but it’s really not like that. It’s about nurturing your strengths and being rewarded for hard work.”

- James, Customer service representative (sales)

Similar Jobs at Hilti


To make you the best sales leader you can be at Hilti, you need hands-on experience of how we operate, so you’ll spend the first year learning our business from the ground up.


To make you the best sales leader you can be at Hilti, you need hands-on experience of how we operate, so you’ll spend the first year learning our business from the ground up.


Want to break the routine? Our office-based roles put you at the cutting edge of corporate innovation, where the culture is dynamic, the pace is fast and you get to sit in the driver’s seat. 

Find out about our office based roles