Hilti Store Representative - Cardiff
What's the role?
We’re looking for a proactive Hilti Store Representative in Cardiff to join our regional sales team. But this is no ordinary sales team. Our people come from all different backgrounds with a shared dedication to high performance, consistent results and outstanding customer service.
You'll be required to cover the stores opening times which are 7.30am - 5.00pm, on a varying shift basis.
Who is Hilti?
Unless you work in construction, you probably haven't heard of us. We're a hidden gem.
We provide leading-edge tools, technologies, software and services for the professional construction sector. Our customers are loyal and enthusiastic about us. So are our people.
We regularly win Great Place to Work awards globally and have been on the Times Top 100 Best Companies to Work For list in the UK for the past 13 years – we are proud to have been voted #35 in 2019.
Hilti offers the best of both worlds – friendly teams locally and roles across the UK combined with the opportunities only a company of 30,000 people spread across 120 countries can bring.
What does the role involve?
As a Hilti Store representative, you’ll look after our Cardiff retail site, serving local clients ranging from sole traders to large construction projects.
It’s a busy, hands-on role, where you’ll demonstrate our products, cross-sell our software and services, and advise customers on the most innovative and cost-efficient solutions for their needs. You’ll have broad product knowledge across the complete Hilti catalogue, which opens lots of career options for the future.
Between serving customers, you’ll carry out day-to-day processes like entering orders, receiving goods, accepting repairs and managing cash and inventories.
We’ll give you full responsibility for the running of your Hilti Store, which means the flexibility and freedom to make your own decisions. Whatever it takes to deliver exceptional results.
You’ll come up with ideas to appeal to your local customers – like holding public workshops or demonstration days – and devise marketing campaigns to promote these events.
In return for delivering consistent results, you’ll receive one-to-one career mentoring, as well as exciting opportunities to broaden your role and potentially move around the business.
What do we offer?
We really value our people and we've worked hard to develop a competitive reward package that reflects this. Some of the benefits we offer include:
*Genuine career advancement (more than 80% of all leadership roles are filled internally)
*Competitive salary and above-average performance bonus
*6% employer pension contributions
*Private Health Insurance and Employee Assistance Programme
*33 days' holiday (inc. Bank Holidays) plus the ability to purchase 5 days more annually
*Paid leave to work on charitable projects
*Hilti Benefits Box, a reward platform offering a cycle to work scheme and shopping and lifestyle discounts/cashback
Why should you apply?
We have an excellent mix of people and some of our best account managers joined us with no experience. So, if you’ve never worked in sales or construction, that’s fine with us. Success at Hilti is down to teamwork and ability, no matter what your background.
What you need is:
- HNC/HND level qualifications or equivalent preferred.
- Relevant functional experience, ideally retail, and commercial knowledge in order to interact with internal and external customers.
- Ability to manage time, multi-task and prioritize effectively.
- Results oriented and pro-active
- Strong IT skills including MS-Office
- Superior verbal and written communication skills with excellent interpersonal abilities.
- Ideally living in or willing to relocate to Cardiff
If we’re impressed with your CV, we’ll invite you for an interview and give you the opportunity to have a look around the store
For any questions, please contact email@example.com